Executive/Business Coaching Leadership Assessments Leadership Training & Workshops

Sales Coaching Sales Development Report Sales Training & Workshops

Overview Job Profile Report Candidate Assessment Report Multiple Candidate Comparison Development Assessment Report Competency Profile Behavior Profile Values & Motivation Profile Critical Thinking Profile Team DISC Graph Report Interactive Tour 360° Feedback Assessments FAQs

I. Screen and Hire Top Performers

This comprehensive, in-depth workshop teaches leaders how to use our behavioral screening and hiring process to recruit top performers, best ways to retain them as well as building a solid referral system for the future, and the process of creating performance standards and methods of implementing them to measure and evaluate performance.

Developing Performance Standards

To achieve superior performance, each job must offer specific performance standards. In this workshop, participants will learn to define measurable performance standards for the job rather than the employees, creating a powerful tool for gauging success.

Benchmarking the Job — XC InSight Selection and Development System

We teach businesses to stop benchmarking people in favor of setting benchmarks for the job. Such a system sets a higher standard for achievement and lights the way for employees to continually improve their performance.

In this workshop, clients will be introduced to XC InSight our groundbreaking selection and development system that assesses four areas for predicting job performance: Competencies, Behavior, Values, and Critical Thinking. Using a competency-based screening and hiring process will help clarify a potential employee’s underlying characteristics – traits that predict behavior and on-the-job performance. This process also measures clusters of knowledge, skills, and behavior. It all adds up to teaching a crucial skill: putting the right people in the right jobs.  Every aspect of the screening-and-hiring process will be covered:

• Recruiting

  – Keeping the recruiting pool of applicants filled with A-list candidates is not something to leave to chance. We know the pitfalls of waiting for a position to be vacant before beginning the search process. We teach methods for building and maintaining a solid referral system to ensure continuing success in the hiring process.
  

• Assessing

  – After a candidate takes the XC InSight assessment, a clear picture of skills, abilities, and behavioral style will emerge. These assets will be compared to the Job Profile already in place, a tangible tool for hiring a perfect fit.
  

• Interviewing

  – Posing generic interview questions will elicit only generic responses. But with the information and suggested questions in the Job Profile Report, queries will be targeted to specific jobs. Through extensive examples and hands-on practice, the workshop will show how to conduct an effective interview and pose questions in the optimal way. Participants will learn how to avoid the most common interview mistakes and gather many useful Do-and-Don’t tips.
  

• Retaining

  – The process of hiring is rigorous. It’s equally important to ensure that each employee is committed to the team. This workshop covers ways to orient new hires for maximum effectiveness, create performance reviews that highlight accomplishments and further motivate. Participants will come away understanding the Six Power Sources that dramatically increase retention. 
  

II. Communicate and Motivate with Style

The goal of this session is giving managers the tools they need to lead and communicate more effectively. Understanding the different ways people communicate is key to managing them effectively.

Discover the best way to identify an employee’s working style to make the most of her or his talents and contributions. Learning to communicate with full understanding of a person’s style brings desired results quickly. Participants will learn to create specific action plans for managing others and will be introduced to the nine essential management skills.

III. Manage Conflict Effectively

Conflict is a part of life, and successful leaders are the ones who are good at managing and resolving conflict. Their personal, professional, and leadership styles are factors in how they handle conflict, and understanding conflict management begins with understanding what drives us.  

IV. Negotiate Successfully

We have developed a pragmatic negotiation process that allows executives and managers at every level to deal more effectively with the kinds of complex problems they face every day.

Everybody wins when negotiation is based on a model of mutual gain. XBC techniques allow managers to achieve better outcomes and master long-term decision-making. Learning to identify obstacles is the first step in overcoming them. New perspectives will be gained on how to overcome a lack of mutual trust and achieve greater cooperation when talking to someone who is reluctant to negotiate or is a hard bargainer.

V. Leading Forward

Leaders have achieved their success by being good at what they do. But most reach a plateau in their careers where they know they are good at what they do but need an extra push to become great. This workshop teaches a company’s leaders how to redirect their energies to take them to new levels of achievement.

Each will be guided toward a strategy that identifies initiatives and maps out an action plan to get there. It will teach methods of moving others to the next level with measurable accountability plans.

VI. Driving Increased Performance Through Execution

A strong strategic plan will only get results if it is properly implemented. The good news is that leaders and managers can learn the necessary skills and a proven set of disciplines for moving strategies forward aggressively, with sights set on specific goals.

VII. Take the Work Out of Teamwork

Put greater emphasis on empowerment, teamwork, continuous learning, personal development, and individual responsibility. This workshop focuses on ways to identify and strengthen team efforts, combine skills and knowledge to overcome duplication of effort, and identify barriers to teamwork.

VIII. Create a High-Performance Organization

Building and managing a corporate environment that thrives in the new knowledge-based economy requires that old assumptions be replaced with a new cooperative, interactive team spirit. Teams that work as a whole toward exceptional results are composed of members who take full responsibility for everything they do.

IX. Plan for the Short- and Long-Term

It was Benjamin Franklin who said, “If you fail to plan, you plan to fail.” This seminar teaches the necessary steps to designing powerful plans of action – as well as the framework for executing them.  

X. Coach for Maximum Performance

Opportunities to grow and achieve optimal performance are enhanced by sound feedback, counseling, and mentoring. This seminar provides feedback, coaching, and mentoring to anyone who manages or supervises people. Participants will be inspired by this formula: make decisions that empower your employees, and the result will be motivation, creativity, and unity.

XI. Dimensions of Leadership

Leadership as a dynamic relationship between people is the focus of this important seminar. More effective leadership results when managers discover when to step up and how to best interact at all levels of the company

Individuals are led to identify the qualities that effective leaders share and how to tap those qualities in themselves. Strong leaders focus on many different elements when responding to different situations. Learn when to lead and when to follow, regardless of position in the organization. Get the tools to build strong team performance.

Understanding Personal Interests, Attitudes, and Value Awareness of one’s value system and how it shapes behavior opens the way to new strategies to reduce conflict and enhance cooperation.

XII. 360-Degree Feedback – How Can Others Make You Great?

Participants are taught how to transform feedback from the spectrum of people encountered on the job to grow and develop. The seminar begins with a 360-Degree Assessment, followed by a review of the results, and a session with an XBC coach. The workshop that follows focuses on action plans for each individual based on this valuable feedback

Combining the evaluations of managers, coworkers, and customers means the feedback is more likely to be viewed as fair, credible and motivational. Employees at all levels will be taught to identify areas for growth and guided through a process to create a clear, individual action plan for development.

In this full-day workshop, participants will work with the 360-Degree Feedback assessments individually and with the group, and will come away with a targeted action plan for personal improvement.

XIII. Time Management – Isn’t It About Time?

A culture of effective time management leads to success. Dramatic improvements in productivity result when managers, using all they will learn in this seminar, take better control of their time.

Time management weakness can be recognized – and overcome. As more people in a company learn how to change their behavior to become more effective, the benefits are personal satisfaction and a climate of mutual respect company-wide for the value of time management.

XIV. Change Management – Building a Strategy

Understand how to successfully implement the eight steps to successful change with this seminar. Hear valuable examples of ways to apply lessons learned to a particular situation.